Microsoft CRM Technical Consultant

Netways - Lebanon

  • Employment type: Full time
  • Experience: Mid senior level
  • Salary: USD1,500 - USD2,000/per month
  • Remote: No
  • Email:

Netways is now hiring a Microsoft CRM technical consultant passionate for implementing, customizing and supporting high quality business solutions for our clients. The CRM Consultant is responsible for developing and delivering high-quality CRM technical/business solutions to our diverse client base according to their needs. 

The ideal candidate will have previous experience with Microsoft Dynamics CRM. As well as a strong background in business analytics and excellent technical skills. 

Professional Responsibilities:

·         Develop and demonstrate strong Microsoft Dynamics product skills

·         Participate in the design and architecture sessions with the clients, gather and document business processes and requirements for the project

·         Assist with architecting the CRM system, related customizations, portals, and reports to model the client’s organizational process

·         Advise customers on best practices for CRM, development or integration processes

·         Participating in projects using agile methodologies, such as the Scrum approach to agile software development. 

·         Write technical specifications for planned work and create data migration and integration mappings

·         Balance customer requests and requirements with technical constraints

·         Guide projects along through daily communications with the customer or project manager

·         Estimate the completion of task and gain customer approval

·         Distribute information on the latest CRM-related and technology news to the team members

·         Support the application post go-live during system setting and fix applications issues not necessarily related to code

·         Microsoft CRM Certificate is a plus 

·         Willingness to travel


·         Bachelor’s degree or higher in Computer Science/ Software Engineering.

·         3+ Experience with Microsoft Dynamics 2016/D365 CRM

·         Programming languages such as C#, ASP.NET, SQL, HTML, JavaScript, SSRS

·         Knowledge in Web services (preferably Web APIs)

·         Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint 

·         Knowledge in Dynamics CRM functionalities on premise/Cloud is an added value

·         Strong written communications especially related to articulating technical specifications

·         Microsoft Certification

·         Problem solving, paying attention to details with high analytical skills

·         Ability to stick to tight deadlines with handling multiple tasks.

·         Strong verbal and non-verbal communication skills

·         Very Good command of English language

·         Awareness of Software Life Cycle and Software Engineering concepts


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